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Frequently Asked Questions
What is your shipping Policy?
ORIGINAL ARTWORKS
- SHIPPING ORIGINAL WORKS IS FREE within Canada and the Continental USA
- Each original artwork is carefully cleaned, inspected and packed by me with a protective cloth and double boxed to ensure safe transport.
- Please allow approximately 10 days for proper packing of original works prior to shipping.
- You will then receive a tracking number as soon as your order has been shipped along with the ETA.
- This offer does not apply to Hawaii, Alaska, Yukon, NWT, and Nunavut. Shipping to those locations will be quoted separately.
- SHIPPING LIMITED EDITIONS
- OVERSEAS PURCHASES are subject to shipping charges.
- Shipping, crating and duties will be calculated on based dimensions and destination at the time of your purchase.
- For international shipments requiring air freight, I use DHL but will price out other options to give you the best rates.
- DUTIES & TAXES International Shipments: Whether a shipment is a gift or not, it must still go through an import procedure as determined by custom’s law in the destination country. The shipment is cleared through customs based on the origin country, the value but not its purpose. Artworks are duty free to most countries however tariffs or taxes based on the items destination will have to be observed when transported across international borders.
- SPECIAL OFFER TO LOCAL GTA BUYERS
- I will personally deliver and install your new original artwork if you live in the Greater Toronto or Hamilton area FREE OF CHARGE !
PRINTS AND LIMITED EDITIONS
- Shipping charges is calculated at the time of check out based on the purchase total
- SHIPPING PRINTS will be shipped directly from our print vendor and dependent on their seasonal production times
- Limited editions shipped to the USA is $125 and that includes brokerage
- Limited editions shipped within Canada is $85.
- Greeting cards shipped across Canada is $7
- Greeting cards shipped to the USA is $10
| CANADA | CONTINENTAL USA |
| Limited Editions: $85 | Limited Editions: $125 (Including brokerage) |
| Greeting Cards: $7 | Greeting Cards: $10 |
What is your Policy on Returns/Exchanges/Refunds?
- I want to ensure you’re completely satisfied with your purchase, so please be sure to make use of the Augmented Reality visualizer first to see how it will look on your wall.
- If you are not sure about a piece, call me directly to discuss your space. Aside from being an artist, I am an interior designer and art consultant!
- We can video chat so you can see the work in detail and ask lots of questions.
- If for any reason you’re not satisfied with your purchase, please contact us and include your order number, phone number and a brief description of what’s going on and how we can help.
- Please note: There’s a 15% restocking fee that is applied for any order canceled or exchanged plus purchaser is responsible for all related shipping charges back.
How can I keep up with your new work?
- We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter!
- FOLLOW us on our social media pages and be sure to share as we are constantly posting about new work!
